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FAQ

Frequently Asked Questions

Frequently asked questions about TH.GL tools, subscriptions, and app usage.

15 questions found

Once Human gatherables not showing in live mode

Why don’t Gold or Silver nodes show up in live mode in the Once Human app?

Once HumanOverwolf

Get Companion App log files

How do I get the log files of the TH.GL Companion App?

Companion AppTechnical

Ads still visible after subscribing

I've subscribed, but why are ads still visible in the Overwolf apps?

OverwolfSubscription

Live mode / Position detection not working

Why isn't live mode or position detection working in Palworld or Palia?

OverwolfPaliaTechnical

Linux and MacOS support

Can I run the Overwolf apps on Linux or MacOS?

OverwolfLinuxTechnical

Is the Palia app bannable?

Is the Palia Map App bannable or against TOS?

PaliaOverwolfGeneral

Inaccurate position in Aeternum Map

Why is the position not accurate in the Aeternum Map?

New WorldOverwolfTechnical

FPS drop with Overwolf apps

I have low FPS or drops when using Overwolf apps. What can I do?

OverwolfTechnical

Is the Once Human app safe?

Can I get banned for using the Once Human map app?

Once HumanOverwolfGeneral

Is the Dune: Awakening app safe?

Is the companion app bannable for Dune: Awakening?

Dune: AwakeningCompanion AppGeneral

Are the apps bannable?

Are the Companion App and Overwolf apps safe to use?

GeneralCompanion AppOverwolf

Overwolf asks for admin rights

The Overwolf app asks for admin rights, but I already granted them. Why?

OverwolfTechnical

Ad blocker detected

Why am I seeing an 'Ad Blocker Detected' message?

GeneralSubscriptionTechnical

Windows Insider unsupported

Can I use the Overwolf apps on Windows Insider builds?

OverwolfTechnical

Get Overwolf logs

How can I send you Overwolf logs for debugging?

OverwolfTechnical