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I have low FPS, lag, or performance drops when using the Overwolf or Companion App. What can I do?

OverwolfCompanion AppTechnical

General Solutions (All Apps)

Try these solutions first, regardless of which app you're using:

1. Update GPU Drivers Always make sure that your GPU drivers are up-to-date.

2. Check Antivirus Software Some antivirus programs can slow down app requests. Windows Defender typically doesn't cause issues, but third-party antivirus software might interfere with performance.

Companion App Solutions

If you're experiencing performance issues with the TH.GL Companion App, especially when using 2nd screen mode:

Common Cause

This usually happens when your GPU driver or Windows decides to use all resources for the game itself.

Solutions to Try

1. Game Display Mode (Important) Running the game in exclusive fullscreen can cause various issues with the Companion App. Use borderless fullscreen or windowed mode instead for better compatibility and performance.

2. Windows Graphics Settings

  1. Go to: Settings → System → Display → Graphics
  2. Add the THGLApp executable
  3. Set to High Performance (or try other configurations)

3. Hardware-accelerated GPU scheduling

  1. Go to: Settings → System → Display → Graphics
  2. Open Advanced graphics settings
  3. Toggle Hardware-accelerated GPU scheduling
Overwolf App Solutions

If you're experiencing performance issues with Overwolf apps:

  • Check mouse polling settings: FPS Issues
  • RivaTuner conflicts: RivaTuner FAQ
  • Hardware acceleration: Enable it in Overwolf settings (disabling makes the map slower, but the game faster)
  • DLSS 3.5 Frame Generation: May cause crashes or performance issues
  • Resolution matching: Use the same resolution in-game and on desktop
  • Alternative display methods: Use 2nd screen mode or Peer Link (phone/tablet as minimap) instead of overlay
  • Polling rate: Avoid setting polling rates too low in the app settings

I have low FPS, lag, or performance drops when using the Overwolf or Companion App. What can I do? | FAQ – TH.GL